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ADM-002 Office Administration and Executive Support
PROGRAMME BROCHURE

Executive Secretary and Personal Assistant Skills

An applied five-day programme focused specifically on Executive Secretary and Personal Assistant Skills.

Duration 5 days
Level Executive
Programme ADM-002
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Executive Secretary and Personal Assistant Skills. It develops practical capability in Executive Secretary Personal Assistant through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Executive Secretary and Personal Assistant Skills.
Apply the principal methods and tools used in Executive Secretary and Personal Assistant Skills.
Analyse realistic situations and make evidence-based decisions related to Executive Secretary and Personal Assistant Skills.
Evaluate performance, risk and control requirements in Executive Secretary and Personal Assistant Skills.
Develop a practical implementation or improvement plan for Executive Secretary and Personal Assistant Skills.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve executive secretary and personal assistant skills or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Executive Secretary and Personal Assistant Skills. Apply the principal methods and tools used in Executive Secretary and Personal Assistant Skills. Analyse realistic situations and make evidence-based decisions related to Executive Secretary and Personal Assistant Skills. Evaluate performance, risk and control requirements in Executive Secretary and Personal Assistant Skills. Develop a practical implementation or improvement plan for Executive Secretary and Personal Assistant Skills.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

Executive Secretary and Personal Assistant Skills: Foundations and Operating Context

  • Scope, terminology and professional context of Executive Secretary and Personal Assistant Skills
  • Current practices and emerging trends in Executive Secretary and Personal Assistant Skills
  • Roles, responsibilities and stakeholder expectations in Executive Secretary and Personal Assistant Skills
  • Diagnostic assessment of current Executive Secretary and Personal Assistant Skills practices
Day02

Core Methods and Tools for Executive Secretary and Personal Assistant Skills

  • professional administration
  • time management
  • diary management
  • meeting support
Day03

Applied Practice in Executive Secretary and Personal Assistant Skills

  • travel coordination
  • business writing
  • records management
  • document control
Day04

Performance, Risk and Control in Executive Secretary and Personal Assistant Skills

  • customer service
  • stakeholder support
  • confidentiality
  • prioritization
Day05

Executive Secretary and Personal Assistant Skills: Integrated Workshop and Implementation

  • reporting
  • protocol
  • office systems
  • digital collaboration
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact