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ADM-006 Office Administration and Executive Support
PROGRAMME BROCHURE

Records and Document Management

An applied five-day programme focused specifically on Records and Document Management.

Duration 5 days
Level Professional
Programme ADM-006
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Records and Document Management. It develops practical capability in Records Document through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Records and Document Management.
Apply the principal methods and tools used in Records and Document Management.
Analyse realistic situations and make evidence-based decisions related to Records and Document Management.
Evaluate performance, risk and control requirements in Records and Document Management.
Develop a practical implementation or improvement plan for Records and Document Management.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve records and document management or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Records and Document Management. Apply the principal methods and tools used in Records and Document Management. Analyse realistic situations and make evidence-based decisions related to Records and Document Management. Evaluate performance, risk and control requirements in Records and Document Management. Develop a practical implementation or improvement plan for Records and Document Management.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

Records and Document Management: Foundations and Operating Context

  • Scope, terminology and professional context of Records and Document Management
  • Current practices and emerging trends in Records and Document Management
  • Roles, responsibilities and stakeholder expectations in Records and Document Management
  • Diagnostic assessment of current Records and Document Management practices
Day02

Core Methods and Tools for Records and Document Management

  • professional administration
  • time management
  • diary management
  • meeting support
Day03

Applied Practice in Records and Document Management

  • travel coordination
  • business writing
  • records management
  • document control
Day04

Performance, Risk and Control in Records and Document Management

  • customer service
  • stakeholder support
  • confidentiality
  • prioritization
Day05

Records and Document Management: Integrated Workshop and Implementation

  • reporting
  • protocol
  • office systems
  • digital collaboration
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact