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AI-009 Artificial Intelligence and Machine Learning
PROGRAMME BROCHURE

Microsoft Copilot for Business

Five days of practical AI application, governance and implementation for Microsoft Copilot For Business.

Duration 5 days
Level Professional
Programme AI-009
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is specifically about Microsoft Copilot for Business; AI is the core subject throughout all five days. Participants learn how artificial intelligence and generative AI can be applied to Microsoft Copilot For Business, design practical workflows, evaluate tools and outputs, manage governance and risk, and build an implementation roadmap supported by hands-on exercises.

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Learning Objectives

Explain the AI, generative AI and automation concepts most relevant to Microsoft Copilot For Business.
Identify and prioritize high-value AI use cases in Microsoft Copilot For Business.
Design practical human-AI workflows and validate AI outputs for Microsoft Copilot For Business.
Manage privacy, bias, security, governance and human-oversight risks when using AI in Microsoft Copilot For Business.
Build a practical AI pilot and implementation roadmap for Microsoft Copilot For Business.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve microsoft copilot for business or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the AI, generative AI and automation concepts most relevant to Microsoft Copilot For Business. Identify and prioritize high-value AI use cases in Microsoft Copilot For Business. Design practical human-AI workflows and validate AI outputs for Microsoft Copilot For Business. Manage privacy, bias, security, governance and human-oversight risks when using AI in Microsoft Copilot For Business. Build a practical AI pilot and implementation roadmap for Microsoft Copilot For Business.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

AI Foundations for Microsoft Copilot For Business

  • Generative AI and LLM operating principles
  • Prompt structure, context and instruction design
  • Reusable prompt patterns for professional work
  • Retrieval, grounding and source verification
Day02

AI Use Cases and Workflow Design in Microsoft Copilot For Business

  • Generating, summarizing and transforming content
  • Structured outputs and workflow templates
  • AI copilots and productivity scenarios
  • AI agents and multi-step workflows
Day03

AI Tools, Data and Automation for Microsoft Copilot For Business

  • Evaluating generated output quality
  • Reducing hallucinations and unsupported claims
  • Confidentiality and data-handling boundaries
  • Copyright, ownership and responsible use
Day04

Responsible AI, Risk and Governance in Microsoft Copilot For Business

  • Human review and approval controls
  • Team prompt libraries and governance
  • Integrating GenAI into existing processes
  • Measuring productivity and quality gains
Day05

Applied AI Lab: Microsoft Copilot For Business Implementation

  • Choosing tools and deployment options
  • Change management for GenAI adoption
  • Hands-on workflow design
  • Implementation roadmap and guardrails
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact