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COM-007 Professional Communication and Business Writing
PROGRAMME BROCHURE

Interpersonal Communication

An applied five-day programme focused specifically on Interpersonal Communication.

Duration 5 days
Level Professional
Programme COM-007
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Interpersonal Communication. It develops practical capability in Interpersonal Communication through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Interpersonal Communication.
Apply the principal methods and tools used in Interpersonal Communication.
Analyse realistic situations and make evidence-based decisions related to Interpersonal Communication.
Evaluate performance, risk and control requirements in Interpersonal Communication.
Develop a practical implementation or improvement plan for Interpersonal Communication.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve interpersonal communication or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Interpersonal Communication. Apply the principal methods and tools used in Interpersonal Communication. Analyse realistic situations and make evidence-based decisions related to Interpersonal Communication. Evaluate performance, risk and control requirements in Interpersonal Communication. Develop a practical implementation or improvement plan for Interpersonal Communication.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

Interpersonal Communication: Foundations and Operating Context

  • Scope, terminology and professional context of Interpersonal Communication
  • Current practices and emerging trends in Interpersonal Communication
  • Roles, responsibilities and stakeholder expectations in Interpersonal Communication
  • Diagnostic assessment of current Interpersonal Communication practices
Day02

Core Methods and Tools for Interpersonal Communication

  • audience analysis
  • message purpose
  • structure
  • clarity
Day03

Applied Practice in Interpersonal Communication

  • business writing
  • reports
  • emails
  • presentations
Day04

Performance, Risk and Control in Interpersonal Communication

  • public speaking
  • persuasion
  • negotiation
  • listening
Day05

Interpersonal Communication: Integrated Workshop and Implementation

  • interpersonal communication
  • cross-cultural communication
  • technical writing
  • editing
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact