Back to programme
HR-013 Human Resources and Talent Development
PROGRAMME BROCHURE

Employee Relations and Workplace Conflict

An applied five-day programme focused specifically on Employee Relations and Workplace Conflict.

Duration 5 days
Level Professional
Programme HR-013
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
01

Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Employee Relations and Workplace Conflict. It develops practical capability in Employee Relations through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

02

Learning Objectives

Explain the essential concepts, terminology and professional context of Employee Relations and Workplace Conflict.
Apply the principal methods and tools used in Employee Relations and Workplace Conflict.
Analyse realistic situations and make evidence-based decisions related to Employee Relations and Workplace Conflict.
Evaluate performance, risk and control requirements in Employee Relations and Workplace Conflict.
Develop a practical implementation or improvement plan for Employee Relations and Workplace Conflict.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve employee relations and workplace conflict or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Employee Relations and Workplace Conflict. Apply the principal methods and tools used in Employee Relations and Workplace Conflict. Analyse realistic situations and make evidence-based decisions related to Employee Relations and Workplace Conflict. Evaluate performance, risk and control requirements in Employee Relations and Workplace Conflict. Develop a practical implementation or improvement plan for Employee Relations and Workplace Conflict.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

03

Course Outline

Day01

Employee Relations and Workplace Conflict: Foundations and Operating Context

  • Scope, terminology and professional context of Employee Relations and Workplace Conflict
  • Current practices and emerging trends in Employee Relations and Workplace Conflict
  • Roles, responsibilities and stakeholder expectations in Employee Relations and Workplace Conflict
  • Diagnostic assessment of current Employee Relations and Workplace Conflict practices
Day02

Core Methods and Tools for Employee Relations

  • Employee relations frameworks
  • Workplace rights and responsibilities
  • Grievance handling
  • Disciplinary processes
Day03

Applied Practice in Employee Relations and Workplace Conflict

  • Conflict diagnosis
  • Mediation principles
  • Difficult conversations
  • Investigation fundamentals
Day04

Performance, Risk and Control in Employee Relations and Workplace Conflict

  • Documentation and evidence
  • Manager guidance
  • Fairness and consistency
  • Employee representation considerations
Day05

Employee Relations and Workplace Conflict: Integrated Workshop and Implementation

  • Workplace conduct
  • Absence and attendance issues
  • Escalation pathways
  • Case risk assessment
04

What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact