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IT-006 Information Technology and Digital Systems
PROGRAMME BROCHURE

Microsoft 365 Administration

An applied five-day programme focused specifically on Microsoft 365 Administration.

Duration 5 days
Level Professional
Programme IT-006
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Microsoft 365 Administration. It develops practical capability in Microsoft 365 through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Microsoft 365 Administration.
Apply the principal methods and tools used in Microsoft 365 Administration.
Analyse realistic situations and make evidence-based decisions related to Microsoft 365 Administration.
Evaluate performance, risk and control requirements in Microsoft 365 Administration.
Develop a practical implementation or improvement plan for Microsoft 365 Administration.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve microsoft 365 administration or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Microsoft 365 Administration. Apply the principal methods and tools used in Microsoft 365 Administration. Analyse realistic situations and make evidence-based decisions related to Microsoft 365 Administration. Evaluate performance, risk and control requirements in Microsoft 365 Administration. Develop a practical implementation or improvement plan for Microsoft 365 Administration.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

Microsoft 365 Administration: Foundations and Operating Context

  • Scope, terminology and professional context of Microsoft 365 Administration
  • Current practices and emerging trends in Microsoft 365 Administration
  • Roles, responsibilities and stakeholder expectations in Microsoft 365 Administration
  • Diagnostic assessment of current Microsoft 365 Administration practices
Day02

Core Methods and Tools for Microsoft 365

  • Microsoft 365 tenant concepts
  • Identity and Entra ID basics
  • Users and groups
  • Licensing
Day03

Applied Practice in Microsoft 365 Administration

  • Exchange Online
  • SharePoint Online
  • OneDrive
  • Microsoft Teams
Day04

Performance, Risk and Control in Microsoft 365 Administration

  • Security and compliance
  • Conditional access concepts
  • Data-loss prevention concepts
  • Retention
Day05

Microsoft 365 Administration: Integrated Workshop and Implementation

  • Device management overview
  • Administration portals
  • Service health
  • Automation with PowerShell concepts
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact