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MGT-021 Leadership and Business Management
PROGRAMME BROCHURE

Organizational Negotiation and Conflict Management

An applied five-day programme focused specifically on Organizational Negotiation and Conflict Management.

Duration 5 days
Level Professional
Programme MGT-021
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Organizational Negotiation and Conflict Management. It develops practical capability in Conflict & Mediation through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Organizational Negotiation and Conflict Management.
Apply the principal methods and tools used in Organizational Negotiation and Conflict Management.
Analyse realistic situations and make evidence-based decisions related to Organizational Negotiation and Conflict Management.
Evaluate performance, risk and control requirements in Organizational Negotiation and Conflict Management.
Develop a practical implementation or improvement plan for Organizational Negotiation and Conflict Management.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve organizational negotiation and conflict management or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Organizational Negotiation and Conflict Management. Apply the principal methods and tools used in Organizational Negotiation and Conflict Management. Analyse realistic situations and make evidence-based decisions related to Organizational Negotiation and Conflict Management. Evaluate performance, risk and control requirements in Organizational Negotiation and Conflict Management. Develop a practical implementation or improvement plan for Organizational Negotiation and Conflict Management.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

Organizational Negotiation and Conflict Management: Foundations and Operating Context

  • Scope, terminology and professional context of Organizational Negotiation and Conflict Management
  • Current practices and emerging trends in Organizational Negotiation and Conflict Management
  • Roles, responsibilities and stakeholder expectations in Organizational Negotiation and Conflict Management
  • Diagnostic assessment of current Organizational Negotiation and Conflict Management practices
Day02

Core Methods and Tools for Conflict & Mediation

  • Sources of workplace conflict
  • Conflict styles
  • Interest versus position
  • Active listening
Day03

Applied Practice in Organizational Negotiation and Conflict Management

  • Reframing and questioning
  • Mediation stages
  • Neutrality and impartiality
  • Negotiation fundamentals
Day04

Performance, Risk and Control in Organizational Negotiation and Conflict Management

  • Emotional dynamics
  • Difficult conversations
  • Power imbalances
  • Agreement building
Day05

Organizational Negotiation and Conflict Management: Integrated Workshop and Implementation

  • Documentation and follow-up
  • Team conflict
  • Cross-cultural conflict
  • Escalation criteria
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact