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MGT-010 Leadership and Business Management
PROGRAMME BROCHURE

Problem Solving and Decision Making

An applied five-day programme focused specifically on Problem Solving and Decision Making.

Duration 5 days
Level Professional
Programme MGT-010
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Problem Solving and Decision Making. It develops practical capability in Problem Solving through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Problem Solving and Decision Making.
Apply the principal methods and tools used in Problem Solving and Decision Making.
Analyse realistic situations and make evidence-based decisions related to Problem Solving and Decision Making.
Evaluate performance, risk and control requirements in Problem Solving and Decision Making.
Develop a practical implementation or improvement plan for Problem Solving and Decision Making.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve problem solving and decision making or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Problem Solving and Decision Making. Apply the principal methods and tools used in Problem Solving and Decision Making. Analyse realistic situations and make evidence-based decisions related to Problem Solving and Decision Making. Evaluate performance, risk and control requirements in Problem Solving and Decision Making. Develop a practical implementation or improvement plan for Problem Solving and Decision Making.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

Problem Solving and Decision Making: Foundations and Operating Context

  • Scope, terminology and professional context of Problem Solving and Decision Making
  • Current practices and emerging trends in Problem Solving and Decision Making
  • Roles, responsibilities and stakeholder expectations in Problem Solving and Decision Making
  • Diagnostic assessment of current Problem Solving and Decision Making practices
Day02

Core Methods and Tools for Problem Solving

  • Problem definition
  • Problem framing
  • Data collection
  • Root cause analysis
Day03

Applied Practice in Problem Solving and Decision Making

  • 5 Whys
  • Fishbone analysis
  • Pareto analysis
  • Hypothesis testing
Day04

Performance, Risk and Control in Problem Solving and Decision Making

  • Option generation
  • Decision criteria
  • Weighted decision matrices
  • Risk assessment
Day05

Problem Solving and Decision Making: Integrated Workshop and Implementation

  • Bias and cognitive traps
  • Group decision-making
  • Implementation planning
  • Decision follow-up
04

What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact