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PD-002 Personal Development and Workplace Skills
PROGRAMME BROCHURE

Emotional Intelligence

An applied five-day programme focused specifically on Emotional Intelligence.

Duration 5 days
Level Professional
Programme PD-002
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Emotional Intelligence. It develops practical capability in Emotional Intelligence through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Emotional Intelligence.
Apply the principal methods and tools used in Emotional Intelligence.
Analyse realistic situations and make evidence-based decisions related to Emotional Intelligence.
Evaluate performance, risk and control requirements in Emotional Intelligence.
Develop a practical implementation or improvement plan for Emotional Intelligence.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve emotional intelligence or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Emotional Intelligence. Apply the principal methods and tools used in Emotional Intelligence. Analyse realistic situations and make evidence-based decisions related to Emotional Intelligence. Evaluate performance, risk and control requirements in Emotional Intelligence. Develop a practical implementation or improvement plan for Emotional Intelligence.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

Emotional Intelligence: Foundations and Operating Context

  • Scope, terminology and professional context of Emotional Intelligence
  • Current practices and emerging trends in Emotional Intelligence
  • Roles, responsibilities and stakeholder expectations in Emotional Intelligence
  • Diagnostic assessment of current Emotional Intelligence practices
Day02

Core Methods and Tools for Emotional Intelligence

  • self-awareness
  • goal setting
  • time management
  • focus
Day03

Applied Practice in Emotional Intelligence

  • emotional intelligence
  • critical thinking
  • creativity
  • decision making
Day04

Performance, Risk and Control in Emotional Intelligence

  • communication
  • teamwork
  • resilience
  • stress management
Day05

Emotional Intelligence: Integrated Workshop and Implementation

  • assertiveness
  • adaptability
  • influence
  • growth mindset
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact