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PR-005 Public Relations and Corporate Communication
PROGRAMME BROCHURE

Crisis Communication

An applied five-day programme focused specifically on Crisis Communication.

Duration 5 days
Level Professional
Programme PR-005
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Crisis Communication. It develops practical capability in Crisis Communication through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Crisis Communication.
Apply the principal methods and tools used in Crisis Communication.
Analyse realistic situations and make evidence-based decisions related to Crisis Communication.
Evaluate performance, risk and control requirements in Crisis Communication.
Develop a practical implementation or improvement plan for Crisis Communication.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve crisis communication or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Crisis Communication. Apply the principal methods and tools used in Crisis Communication. Analyse realistic situations and make evidence-based decisions related to Crisis Communication. Evaluate performance, risk and control requirements in Crisis Communication. Develop a practical implementation or improvement plan for Crisis Communication.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

Kaizen European Academy ยท Executive & Professional DevelopmentPR-005
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Course Outline

Day01

Crisis Communication: Foundations and Operating Context

  • Scope, terminology and professional context of Crisis Communication
  • Current practices and emerging trends in Crisis Communication
  • Roles, responsibilities and stakeholder expectations in Crisis Communication
  • Diagnostic assessment of current Crisis Communication practices
Day02

Core Methods and Tools for Crisis Communication

  • PR strategy
  • reputation
  • stakeholders
  • media relations
Day03

Applied Practice in Crisis Communication

  • messaging
  • content
  • public affairs
  • internal communication
Day04

Performance, Risk and Control in Crisis Communication

  • crisis communication
  • issues management
  • social media
  • executive communication
Day05

Crisis Communication: Integrated Workshop and Implementation

  • brand reputation
  • measurement
  • media monitoring
  • governance
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact

Kaizen European Academywww.kaizeneurope.academy