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QA-006 Quality Assurance and Auditing
PROGRAMME BROCHURE

Total Quality Management

An applied five-day programme focused specifically on Total Quality Management.

Duration 5 days
Level Professional
Programme QA-006
KAIZEN EUROPEAN ACADEMY Executive & Professional Development www.kaizeneurope.academy
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Programme Overview

This five-day Kaizen European Academy programme is dedicated specifically to Total Quality Management. It develops practical capability in Total Quality through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

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Learning Objectives

Explain the essential concepts, terminology and professional context of Total Quality Management.
Apply the principal methods and tools used in Total Quality Management.
Analyse realistic situations and make evidence-based decisions related to Total Quality Management.
Evaluate performance, risk and control requirements in Total Quality Management.
Develop a practical implementation or improvement plan for Total Quality Management.

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve total quality management or who need to build practical capability in this area.

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

Learning Outcomes

Explain the essential concepts, terminology and professional context of Total Quality Management. Apply the principal methods and tools used in Total Quality Management. Analyse realistic situations and make evidence-based decisions related to Total Quality Management. Evaluate performance, risk and control requirements in Total Quality Management. Develop a practical implementation or improvement plan for Total Quality Management.

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

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Course Outline

Day01

Total Quality Management: Foundations and Operating Context

  • Scope, terminology and professional context of Total Quality Management
  • Current practices and emerging trends in Total Quality Management
  • Roles, responsibilities and stakeholder expectations in Total Quality Management
  • Diagnostic assessment of current Total Quality Management practices
Day02

Core Methods and Tools for Total Quality Management

  • quality principles
  • customer requirements
  • process control
  • quality planning
Day03

Applied Practice in Total Quality Management

  • inspection
  • auditing
  • nonconformity management
  • root cause analysis
Day04

Performance, Risk and Control in Total Quality Management

  • corrective action
  • quality metrics
  • supplier quality
  • continuous improvement
Day05

Total Quality Management: Integrated Workshop and Implementation

  • Lean
  • Six Sigma
  • quality cost
  • management review
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What You Will Receive

Programme learning materials
Practical resources and templates where applicable
Kaizen completion certificate
Participant support throughout the learning week
Kaizen European Academy

Executive & Professional Development across selected European destinations.

CONTACT & INFORMATION

Website: www.kaizeneurope.academy
Contact: www.kaizeneurope.academy/#contact