Who Should Attend
Professionals, specialists, supervisors and managers whose responsibilities involve office management and administration or who need to build practical capability in this area.
An applied five-day programme focused specifically on Office Management and Administration.
This five-day Kaizen European Academy programme is dedicated specifically to Office Management and Administration. It develops practical capability in Office Administration through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.
Explain the essential concepts, terminology and professional context of Office Management and Administration.
Apply the principal methods and tools used in Office Management and Administration.
Analyse realistic situations and make evidence-based decisions related to Office Management and Administration.
Evaluate performance, risk and control requirements in Office Management and Administration.
Develop a practical implementation or improvement plan for Office Management and Administration.
Professionals, specialists, supervisors and managers whose responsibilities involve office management and administration or who need to build practical capability in this area.
Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.
Explain the essential concepts, terminology and professional context of Office Management and Administration. Apply the principal methods and tools used in Office Management and Administration. Analyse realistic situations and make evidence-based decisions related to Office Management and Administration. Evaluate performance, risk and control requirements in Office Management and Administration. Develop a practical implementation or improvement plan for Office Management and Administration.
No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.
Scope, terminology and professional context of Office Management and Administration
Current practices and emerging trends in Office Management and Administration
Roles, responsibilities and stakeholder expectations in Office Management and Administration
Diagnostic assessment of current Office Management and Administration practices
professional administration
time management
diary management
meeting support
travel coordination
business writing
records management
document control
customer service
stakeholder support
confidentiality
prioritization
reporting
protocol
office systems
digital collaboration
Choose one of the next planned European dates, or create a private delivery around your own schedule.
No public date is currently displayed for this programme. Choose the programme, preferred city and approximate dates. We will organise the venue, trainer and delivery format around your requirements.
This programme can be scheduled across our European training destinations. Venue and trainer are confirmed separately for each session.
Final venue, dates and trainer are confirmed when the session is scheduled.