Frequently asked questions

Kaizen delivers short professional development programmes for working professionals, managers and executives. Public programmes are normally structured as 5-day or 10-day learning journeys and combine formal training with a managed European learning experience.

Each programme page includes an overview, learning objectives, target audience, methodology, learning outcomes, prerequisites when applicable, and a day-by-day Course Outline. A downloadable PDF brochure is also available from the programme page.

The intended audience varies by programme. Some programmes are aimed at specialists and technical professionals, while others are designed for managers, senior leaders or executive teams. The “Who Should Attend” section on each programme page describes the intended participant profile.

Some programmes have recommended prior knowledge or professional experience, while others are open to a broader audience. Any relevant prerequisite is shown on the programme page before registration.

The website is available in English, French and Arabic. Training delivery language depends on the programme, trainer availability and the session configuration. For private delivery, language requirements can be specified in the request form.

Use the Upcoming Sessions page to search by city, date, programme or theme. Programme and city pages also show relevant future sessions when they are available.

Select an open session and choose “Register for this session”. The registration page shows the programme, destination, dates, duration, price and included benefits before you submit participant and company details.

Submitting the form creates a registration request. Kaizen reviews the request and session availability before confirming the next steps. The confirmation screen provides a registration reference for follow-up.

Yes. The registration form allows you to select the number of participants. The live estimate automatically applies the Kaizen group-rate rule from the second participant onward.

Yes. The public-session price displayed in the registration flow is treated as the final VAT-inclusive participant price unless a specific programme page explicitly states otherwise.

The first participant is charged at the full published session price. Each additional participant from the same registration receives a 15% reduction. The registration estimate recalculates the total automatically when the participant quantity changes.

Yes. The registration page works like a live estimate: it shows the first participant, the discounted additional participants, the group saving and the estimated VAT-inclusive total before submission.

The Kaizen Learning Experience currently includes private VIP airport transfers for arrival and departure, a premium training venue, a qualified trainer, local assistance, gourmet coffee breaks, business lunch on scheduled training days, learning materials and completion certificate, a 10-inch learning tablet, and a curated cultural experience.

Yes. The standard learning experience includes private VIP airport transfers for arrival and departure between the airport and the programme destination. Operational details are coordinated around the confirmed session and participant travel information.

Yes. Gourmet coffee breaks are included on training days, and a business lunch is included on each scheduled training day as part of the standard learning experience.

Yes. The standard package includes a 10-inch learning tablet prepared for programme materials and digital learning resources.

A selected local cultural or landmark experience is included. The final activity is chosen after booking and is coordinated around the training timetable, participant profile and local availability.

Accommodation is not included unless a programme or proposal explicitly states that it is. Kaizen can assist with premium hotel reservations through its travel-services partner network.

Flights are not included unless explicitly stated. Flight reservation assistance can be requested through the optional premium travel-services section.

Yes. Optional travel assistance is available for premium hotel reservations, flights and additional private mobility. These services are separate from the training fee unless explicitly included in a specific offer.

Yes. Use “Request a Private Session” or “Create your private learning experience”. You can select an existing programme or describe a learning need, preferred destination, approximate dates, participant count and delivery preference.

Private programmes are quoted individually because the final proposal depends on the programme, participant group, destination, dates, delivery format and any additional requirements. No payment is required when submitting a private-learning request.

Yes. The private-learning request form lets you specify a preferred city. You can also leave the destination open so Kaizen can recommend a suitable European location.

Yes. Learning materials and a Kaizen completion certificate are included in the standard learning experience.

Yes. Programme materials and relevant practical resources are included. The learning tablet is prepared to support access to digital programme resources where applicable.

Kaizen schedules learning weeks across selected European cities. The Learn in Europe section lists current destinations and each city page shows its local learning environment, included experience and upcoming sessions.

Kaizen uses selected 4-star/5-star hotels or equivalent premium business venues. The exact venue is confirmed for the scheduled session rather than being permanently fixed for every city.

The trainer is selected according to the programme subject, level and learning objectives. Final trainer and venue details are confirmed as part of the scheduled-session arrangements.

Kaizen coordinates session logistics directly with registered participants or the booking contact. If a material change affects the scheduled delivery, the relevant participants are contacted with the updated information and next steps.

Use the notes or additional-requirements field during registration, or contact Kaizen with the registration reference. Requirements are reviewed as part of participant coordination.

Kaizen can provide programme and registration information relating to the booked learning activity, but participants remain responsible for checking and meeting the immigration, passport and visa requirements that apply to their journey.

Use the Join Kaizen faculty application. Trainers provide their professional profile, subject domains, teaching languages, delivery formats, European mobility, availability and CV. Applications are reviewed against future programme requirements.

The faculty application checks for an existing profile using first name plus last name, professional email or normalised phone number. If a matching profile already exists, a duplicate record is not created.

Information submitted through registration, private-learning and faculty forms is used to process the relevant request and support follow-up. Faculty information is not published on the public website simply because an application was submitted.

Use the Contact section of the website and include the registration, private-learning or faculty reference shown after submission whenever possible. This helps the team locate the correct record quickly.