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Banking, Financial Services and Insurance BFSI-001

Banking Operations and Management

An applied five-day programme focused specifically on Banking Operations and Management.

Programme at a glance
ReferenceBFSI-001
Duration5 days
LevelProfessional
Learning topics20
KAIZEN EUROPEAN ACADEMY

Programme overview

This five-day Kaizen European Academy programme is dedicated specifically to Banking Operations and Management. It develops practical capability in Banking Operations through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

What you will gain

Learning objectives

Explain the essential concepts, terminology and professional context of Banking Operations and Management.

Apply the principal methods and tools used in Banking Operations and Management.

Analyse realistic situations and make evidence-based decisions related to Banking Operations and Management.

Evaluate performance, risk and control requirements in Banking Operations and Management.

Develop a practical implementation or improvement plan for Banking Operations and Management.

01 · Who Should Attend

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve banking operations and management or who need to build practical capability in this area.

02 · Programme Methodology

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

03 · Learning Outcomes

Learning Outcomes

Explain the essential concepts, terminology and professional context of Banking Operations and Management. Apply the principal methods and tools used in Banking Operations and Management. Analyse realistic situations and make evidence-based decisions related to Banking Operations and Management. Evaluate performance, risk and control requirements in Banking Operations and Management. Develop a practical implementation or improvement plan for Banking Operations and Management.

04 · Prerequisites

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

Academic journey

Course Outline

A structured day-by-day learning agenda designed around practical application and progressive skill development.

Day
01
Module 1

Banking Operations and Management: Foundations and Operating Context

Scope, terminology and professional context of Banking Operations and Management

Current practices and emerging trends in Banking Operations and Management

Roles, responsibilities and stakeholder expectations in Banking Operations and Management

Diagnostic assessment of current Banking Operations and Management practices

Day
02
Module 2

Core Methods and Tools for Banking Operations and Management

financial services model

customer onboarding

products

credit

Day
03
Module 3

Applied Practice in Banking Operations and Management

risk

treasury

operations

payments

Day
04
Module 4

Performance, Risk and Control in Banking Operations and Management

compliance

AML

fraud

controls

Day
05
Module 5

Banking Operations and Management: Integrated Workshop and Implementation

service quality

profitability

regulatory reporting

governance

KAIZEN EUROPEAN ACADEMY

What You Will Receive

01
Programme learning materials
02
Practical resources and templates where applicable
03
Kaizen completion certificate
04
Participant support throughout the learning week
Live learning calendar

Upcoming dates for this programme

Choose one of the next planned European dates, or create a private delivery around your own schedule.

Request a private session →
PRIVATE

Create your private learning experience

No public date is currently displayed for this programme. Choose the programme, preferred city and approximate dates. We will organise the venue, trainer and delivery format around your requirements.

Request a private session →
Choose your learning destination

European training destinations

This programme can be scheduled across our European training destinations. Venue and trainer are confirmed separately for each session.

39cities
20countries

Final venue, dates and trainer are confirmed when the session is scheduled.