Who Should Attend
Professionals, specialists, supervisors and managers whose responsibilities involve interpersonal communication or who need to build practical capability in this area.
An applied five-day programme focused specifically on Interpersonal Communication.
This five-day Kaizen European Academy programme is dedicated specifically to Interpersonal Communication. It develops practical capability in Interpersonal Communication through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.
Explain the essential concepts, terminology and professional context of Interpersonal Communication.
Apply the principal methods and tools used in Interpersonal Communication.
Analyse realistic situations and make evidence-based decisions related to Interpersonal Communication.
Evaluate performance, risk and control requirements in Interpersonal Communication.
Develop a practical implementation or improvement plan for Interpersonal Communication.
Professionals, specialists, supervisors and managers whose responsibilities involve interpersonal communication or who need to build practical capability in this area.
Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.
Explain the essential concepts, terminology and professional context of Interpersonal Communication. Apply the principal methods and tools used in Interpersonal Communication. Analyse realistic situations and make evidence-based decisions related to Interpersonal Communication. Evaluate performance, risk and control requirements in Interpersonal Communication. Develop a practical implementation or improvement plan for Interpersonal Communication.
No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.
Scope, terminology and professional context of Interpersonal Communication
Current practices and emerging trends in Interpersonal Communication
Roles, responsibilities and stakeholder expectations in Interpersonal Communication
Diagnostic assessment of current Interpersonal Communication practices
audience analysis
message purpose
structure
clarity
business writing
reports
emails
presentations
public speaking
persuasion
negotiation
listening
interpersonal communication
cross-cultural communication
technical writing
editing
Choose one of the next planned European dates, or create a private delivery around your own schedule.
No public date is currently displayed for this programme. Choose the programme, preferred city and approximate dates. We will organise the venue, trainer and delivery format around your requirements.
This programme can be scheduled across our European training destinations. Venue and trainer are confirmed separately for each session.
Final venue, dates and trainer are confirmed when the session is scheduled.