← Back to catalogue
Human Resources and Talent Development HR-013

Employee Relations and Workplace Conflict

An applied five-day programme focused specifically on Employee Relations and Workplace Conflict.

Programme at a glance
ReferenceHR-013
Duration5 days
LevelProfessional
Learning topics20
KAIZEN EUROPEAN ACADEMY

Programme overview

This five-day Kaizen European Academy programme is dedicated specifically to Employee Relations and Workplace Conflict. It develops practical capability in Employee Relations through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

What you will gain

Learning objectives

Explain the essential concepts, terminology and professional context of Employee Relations and Workplace Conflict.

Apply the principal methods and tools used in Employee Relations and Workplace Conflict.

Analyse realistic situations and make evidence-based decisions related to Employee Relations and Workplace Conflict.

Evaluate performance, risk and control requirements in Employee Relations and Workplace Conflict.

Develop a practical implementation or improvement plan for Employee Relations and Workplace Conflict.

01 · Who Should Attend

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve employee relations and workplace conflict or who need to build practical capability in this area.

02 · Programme Methodology

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

03 · Learning Outcomes

Learning Outcomes

Explain the essential concepts, terminology and professional context of Employee Relations and Workplace Conflict. Apply the principal methods and tools used in Employee Relations and Workplace Conflict. Analyse realistic situations and make evidence-based decisions related to Employee Relations and Workplace Conflict. Evaluate performance, risk and control requirements in Employee Relations and Workplace Conflict. Develop a practical implementation or improvement plan for Employee Relations and Workplace Conflict.

04 · Prerequisites

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

Academic journey

Course Outline

A structured day-by-day learning agenda designed around practical application and progressive skill development.

Day
01
Module 1

Employee Relations and Workplace Conflict: Foundations and Operating Context

Scope, terminology and professional context of Employee Relations and Workplace Conflict

Current practices and emerging trends in Employee Relations and Workplace Conflict

Roles, responsibilities and stakeholder expectations in Employee Relations and Workplace Conflict

Diagnostic assessment of current Employee Relations and Workplace Conflict practices

Day
02
Module 2

Core Methods and Tools for Employee Relations

Employee relations frameworks

Workplace rights and responsibilities

Grievance handling

Disciplinary processes

Day
03
Module 3

Applied Practice in Employee Relations and Workplace Conflict

Conflict diagnosis

Mediation principles

Difficult conversations

Investigation fundamentals

Day
04
Module 4

Performance, Risk and Control in Employee Relations and Workplace Conflict

Documentation and evidence

Manager guidance

Fairness and consistency

Employee representation considerations

Day
05
Module 5

Employee Relations and Workplace Conflict: Integrated Workshop and Implementation

Workplace conduct

Absence and attendance issues

Escalation pathways

Case risk assessment

KAIZEN EUROPEAN ACADEMY

What You Will Receive

01
Programme learning materials
02
Practical resources and templates where applicable
03
Kaizen completion certificate
04
Participant support throughout the learning week
Live learning calendar

Upcoming dates for this programme

Choose one of the next planned European dates, or create a private delivery around your own schedule.

Request a private session →
PRIVATE

Create your private learning experience

No public date is currently displayed for this programme. Choose the programme, preferred city and approximate dates. We will organise the venue, trainer and delivery format around your requirements.

Request a private session →
Choose your learning destination

European training destinations

This programme can be scheduled across our European training destinations. Venue and trainer are confirmed separately for each session.

39cities
20countries

Final venue, dates and trainer are confirmed when the session is scheduled.