Who Should Attend
Professionals, specialists, supervisors and managers whose responsibilities involve incident investigation and root cause analysis or who need to build practical capability in this area.
An applied five-day programme focused specifically on Incident Investigation and Root Cause Analysis.
This five-day Kaizen European Academy programme is dedicated specifically to Incident Investigation and Root Cause Analysis. It develops practical capability in Incident Investigation through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.
Explain the essential concepts, terminology and professional context of Incident Investigation and Root Cause Analysis.
Apply the principal methods and tools used in Incident Investigation and Root Cause Analysis.
Analyse realistic situations and make evidence-based decisions related to Incident Investigation and Root Cause Analysis.
Evaluate performance, risk and control requirements in Incident Investigation and Root Cause Analysis.
Develop a practical implementation or improvement plan for Incident Investigation and Root Cause Analysis.
Professionals, specialists, supervisors and managers whose responsibilities involve incident investigation and root cause analysis or who need to build practical capability in this area.
Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.
Explain the essential concepts, terminology and professional context of Incident Investigation and Root Cause Analysis. Apply the principal methods and tools used in Incident Investigation and Root Cause Analysis. Analyse realistic situations and make evidence-based decisions related to Incident Investigation and Root Cause Analysis. Evaluate performance, risk and control requirements in Incident Investigation and Root Cause Analysis. Develop a practical implementation or improvement plan for Incident Investigation and Root Cause Analysis.
No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.
Scope, terminology and professional context of Incident Investigation and Root Cause Analysis
Current practices and emerging trends in Incident Investigation and Root Cause Analysis
Roles, responsibilities and stakeholder expectations in Incident Investigation and Root Cause Analysis
Diagnostic assessment of current Incident Investigation and Root Cause Analysis practices
Incident classification
Immediate response
Scene preservation
Evidence collection
Witness interviewing
Timeline construction
Immediate versus underlying causes
5 Whys
Fishbone analysis
Barrier analysis
Human and organizational factors
Root cause validation
Corrective actions
Action quality
Lessons learned
Investigation reporting
Choose one of the next planned European dates, or create a private delivery around your own schedule.
No public date is currently displayed for this programme. Choose the programme, preferred city and approximate dates. We will organise the venue, trainer and delivery format around your requirements.
This programme can be scheduled across our European training destinations. Venue and trainer are confirmed separately for each session.
Final venue, dates and trainer are confirmed when the session is scheduled.