01 · Who Should Attend
Who Should Attend
Professionals, specialists, supervisors and managers whose responsibilities involve emotional intelligence or who need to build practical capability in this area.
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Emotional Intelligence
An applied five-day programme focused specifically on Emotional Intelligence.
Programme at a glance
ReferencePD-002
Duration5 days
LevelProfessional
Learning topics20
This five-day Kaizen European Academy programme is dedicated specifically to Emotional Intelligence. It develops practical capability in Emotional Intelligence through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.
Explain the essential concepts, terminology and professional context of Emotional Intelligence.
Apply the principal methods and tools used in Emotional Intelligence.
Analyse realistic situations and make evidence-based decisions related to Emotional Intelligence.
Evaluate performance, risk and control requirements in Emotional Intelligence.
Develop a practical implementation or improvement plan for Emotional Intelligence.
02 · Programme Methodology
Programme Methodology
Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.
03 · Learning Outcomes
Learning Outcomes
Explain the essential concepts, terminology and professional context of Emotional Intelligence. Apply the principal methods and tools used in Emotional Intelligence. Analyse realistic situations and make evidence-based decisions related to Emotional Intelligence. Evaluate performance, risk and control requirements in Emotional Intelligence. Develop a practical implementation or improvement plan for Emotional Intelligence.
04 · Prerequisites
Prerequisites
No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.
Day
01
Module 1
Emotional Intelligence: Foundations and Operating Context
Scope, terminology and professional context of Emotional Intelligence
Current practices and emerging trends in Emotional Intelligence
Roles, responsibilities and stakeholder expectations in Emotional Intelligence
Diagnostic assessment of current Emotional Intelligence practices
Day
02
Module 2
Core Methods and Tools for Emotional Intelligence
self-awareness
goal setting
time management
focus
Day
03
Module 3
Applied Practice in Emotional Intelligence
emotional intelligence
critical thinking
creativity
decision making
Day
04
Module 4
Performance, Risk and Control in Emotional Intelligence
communication
teamwork
resilience
stress management
Day
05
Module 5
Emotional Intelligence: Integrated Workshop and Implementation
assertiveness
adaptability
influence
growth mindset
Live learning calendar
Request a private session →Upcoming dates for this programme
Choose one of the next planned European dates, or create a private delivery around your own schedule.
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No public date is currently displayed for this programme. Choose the programme, preferred city and approximate dates. We will organise the venue, trainer and delivery format around your requirements.
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European training destinations
This programme can be scheduled across our European training destinations. Venue and trainer are confirmed separately for each session.
39cities
20countries
Final venue, dates and trainer are confirmed when the session is scheduled.
KAIZEN EUROPEAN ACADEMY