01 · Who Should Attend
Who Should Attend
Professionals, specialists, supervisors and managers whose responsibilities involve total quality management or who need to build practical capability in this area.
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Total Quality Management
An applied five-day programme focused specifically on Total Quality Management.
Programme at a glance
ReferenceQA-006
Duration5 days
LevelProfessional
Learning topics20
This five-day Kaizen European Academy programme is dedicated specifically to Total Quality Management. It develops practical capability in Total Quality through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.
Explain the essential concepts, terminology and professional context of Total Quality Management.
Apply the principal methods and tools used in Total Quality Management.
Analyse realistic situations and make evidence-based decisions related to Total Quality Management.
Evaluate performance, risk and control requirements in Total Quality Management.
Develop a practical implementation or improvement plan for Total Quality Management.
02 · Programme Methodology
Programme Methodology
Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.
03 · Learning Outcomes
Learning Outcomes
Explain the essential concepts, terminology and professional context of Total Quality Management. Apply the principal methods and tools used in Total Quality Management. Analyse realistic situations and make evidence-based decisions related to Total Quality Management. Evaluate performance, risk and control requirements in Total Quality Management. Develop a practical implementation or improvement plan for Total Quality Management.
04 · Prerequisites
Prerequisites
No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.
Day
01
Module 1
Total Quality Management: Foundations and Operating Context
Scope, terminology and professional context of Total Quality Management
Current practices and emerging trends in Total Quality Management
Roles, responsibilities and stakeholder expectations in Total Quality Management
Diagnostic assessment of current Total Quality Management practices
Day
02
Module 2
Core Methods and Tools for Total Quality Management
quality principles
customer requirements
process control
quality planning
Day
03
Module 3
Applied Practice in Total Quality Management
inspection
auditing
nonconformity management
root cause analysis
Day
04
Module 4
Performance, Risk and Control in Total Quality Management
corrective action
quality metrics
supplier quality
continuous improvement
Day
05
Module 5
Total Quality Management: Integrated Workshop and Implementation
Lean
Six Sigma
quality cost
management review
Live learning calendar
Request a private session →Upcoming dates for this programme
Choose one of the next planned European dates, or create a private delivery around your own schedule.
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No public date is currently displayed for this programme. Choose the programme, preferred city and approximate dates. We will organise the venue, trainer and delivery format around your requirements.
Choose your learning destination
European training destinations
This programme can be scheduled across our European training destinations. Venue and trainer are confirmed separately for each session.
39cities
20countries
Final venue, dates and trainer are confirmed when the session is scheduled.
KAIZEN EUROPEAN ACADEMY