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Sales, Marketing and Customer Engagement SM-012

Social Media Marketing

An applied five-day programme focused specifically on Social Media Marketing.

Programme at a glance
ReferenceSM-012
Duration5 days
LevelProfessional
Learning topics20
KAIZEN EUROPEAN ACADEMY

Programme overview

This five-day Kaizen European Academy programme is dedicated specifically to Social Media Marketing. It develops practical capability in SOC through structured explanation, applied tools, realistic scenarios and guided workshops. Participants move from core concepts to hands-on application, performance control and an implementation plan that can be transferred directly to their workplace.

What you will gain

Learning objectives

Explain the essential concepts, terminology and professional context of Social Media Marketing.

Apply the principal methods and tools used in Social Media Marketing.

Analyse realistic situations and make evidence-based decisions related to Social Media Marketing.

Evaluate performance, risk and control requirements in Social Media Marketing.

Develop a practical implementation or improvement plan for Social Media Marketing.

01 · Who Should Attend

Who Should Attend

Professionals, specialists, supervisors and managers whose responsibilities involve social media marketing or who need to build practical capability in this area.

02 · Programme Methodology

Programme Methodology

Instructor-led explanation, facilitated discussion, subject-specific case studies, practical templates, individual and group exercises, simulations or technical scenarios where appropriate, peer review and a final implementation workshop.

03 · Learning Outcomes

Learning Outcomes

Explain the essential concepts, terminology and professional context of Social Media Marketing. Apply the principal methods and tools used in Social Media Marketing. Analyse realistic situations and make evidence-based decisions related to Social Media Marketing. Evaluate performance, risk and control requirements in Social Media Marketing. Develop a practical implementation or improvement plan for Social Media Marketing.

04 · Prerequisites

Prerequisites

No formal prerequisite is required. Relevant professional experience is helpful; technical courses may assume basic familiarity with the operating environment.

Academic journey

Course Outline

A structured day-by-day learning agenda designed around practical application and progressive skill development.

Day
01
Module 1

Social Media Marketing: Foundations and Operating Context

Scope, terminology and professional context of Social Media Marketing

Current practices and emerging trends in Social Media Marketing

Roles, responsibilities and stakeholder expectations in Social Media Marketing

Diagnostic assessment of current Social Media Marketing practices

Day
02
Module 2

Core Methods and Tools for SOC

SOC mission and operating model

SOC tiers and roles

Logging architecture

SIEM concepts

Day
03
Module 3

Applied Practice in Social Media Marketing

Use cases

Detection rules

Alert triage

Investigation workflow

Day
04
Module 4

Performance, Risk and Control in Social Media Marketing

Threat intelligence

EDR and NDR concepts

Escalation

Incident handoff

Day
05
Module 5

Social Media Marketing: Integrated Workshop and Implementation

Case management

SOC metrics

Threat hunting

Playbooks

KAIZEN EUROPEAN ACADEMY

What You Will Receive

01
Programme learning materials
02
Practical resources and templates where applicable
03
Kaizen completion certificate
04
Participant support throughout the learning week
Live learning calendar

Upcoming dates for this programme

Choose one of the next planned European dates, or create a private delivery around your own schedule.

Request a private session →
PRIVATE

Create your private learning experience

No public date is currently displayed for this programme. Choose the programme, preferred city and approximate dates. We will organise the venue, trainer and delivery format around your requirements.

Request a private session →
Choose your learning destination

European training destinations

This programme can be scheduled across our European training destinations. Venue and trainer are confirmed separately for each session.

39cities
20countries

Final venue, dates and trainer are confirmed when the session is scheduled.